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Building AI First Products: How to Create Customer-Centric Products with Data Science

March 15, 2023 @ 10:00 am - 11:00 am

Milind Kopikare (President, Great Learning North America)

This workshop provides a short overview on how companies can bridge the gap between AI technology and the customer. It will teach you how to apply design thinking principles to your AI and data science research and projects. In this workshop, we will cover understanding why AI-based products fail, what is design thinking, customer discovery, and building your customer journey map and frameworks for when and how to use AI to solve customer problems and create value.

Milind Kopikare is the President of Great Learning, North America, an IDSS Alliance Member. An expert in digital transformation and customer experience management, he has a special interest in Data Visualization and Product Strategy. He has years of experience working at companies like Qualtrics, McKinsey and Google. Along with experience in managing and growing SaaS businesses, he has a passion for teaching and integrating technology into transformational education.

Please register in advance.

MIT Institute for Data, Systems, and Society
Massachusetts Institute of Technology
77 Massachusetts Avenue
Cambridge, MA 02139-4307